Professional Development: Highly Effective Communicator

Today's businesses and organisations are complex environments, however one thing remains constant; the need for effective communication. 
Communication is like the oil in the engine and without it the whole organisation would grind to a hault. 

Highly effective communication skills are fundamental to the success of individuals, teams and businesses. People with strong communication skills can express their own views clearly and constructively establishing the needs of others as well as paying particular attention to another persons learning and communication style.

This practical 1-day programme equips people with the fundamental skills to become a more effective communicator, and gain a greater influence and impact in their field of work.

Highly effective communicators have great control of their voice, tone and language, which they adapt depending on the situation. They have strategies and confidence to manage conflict, resolve discrepancies, and handle assumptions.

Learning outcomes

By the end of this course you will

• Learn verbal and non-verbal techniques to communicate more effectively with colleagues and clients.
• Understand the Communication model and how it can be used.
• Be able to create better rapport with colleagues and clients.
• Know how to use language techniques to influence, motivate and inspire.
• Be able to manage your own and other's emotions and behaviour more effectively.​

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